What is the typical delivery time for orders from Austin Eleven?

🚚 Shipping Timeline: F.F.I.P. + TransitF.F.I.P. = Formulate → Fulfillment → Inspection → PackingFormulate: Order is placed.Fulfillment: Product is sent to our China warehouse.Inspection: Items are quality-checked.Packing: Orders are branded, packed, and shipped.✅ F.F.I.P. takes ~3 days✈️ Transit to the U.S. takes ~5.5 days📦 Total delivery time: ~8.5 days We will contact you, if for any reason your order is delayed.

What is Austin Eleven's refund policy?

You may be wondering what exactly the process is for requesting a refund or returning/exchanging a product. This information is useful for both you and your customers. Our goal is to make your order fulfillment process as smooth as possible, so below you’ll find everything you need to know about refunds, returns, and exchanges. Order Refund PolicyRefunds or replacements for physical product orders are available only when Zendrop is at fault (e.g., delivery failure, damage, missing or incorrect items) and must follow the conditions below: a. Order DelaysIf an order shows no tracking information, remains pending or in transit, or expires beyond:60 days from the shipping date (global)45 days (U.S. orders)110 days (Brazil orders)Zendrop will, at its discretion, resend the product or issue a refund.b. Delivered OrdersRefunds/replacements will not be processed if tracking indicates the order was delivered.If the package was not received, a non-delivery certification from the carrier/postal authority is required.c. Damaged ProductsA full refund or replacement will be issued if items arrive damaged.Must be reported within 30 days of delivery with valid photo or video evidence submitted to Zendrop.d. Incorrect or Missing ProductsA full refund or replacement will be issued for incorrect or missing items.Requires photo or video evidence within the applicable timeframe.e. Order CancellationA full refund is available if the order is canceled before processing or shipping.Certain products (e.g., Print-on-Demand or preorder inventory) cannot be canceled once payment is made.f. Refund Eligibility WindowRefunds/replacements are only possible if payment was made within 90 days prior to the refund request.Any order older than 90 days is automatically ineligible, regardless of the reason.Important NotesRefunds or replacements will only be issued if Zendrop is responsible for the issue.All required evidence (photos, videos, certifications) must be provided to validate claims.All exceptions, timeframes, and eligibility requirements above must be met for a refund or replacement to apply.

What does 'loungewear' mean in the context of Austin Eleven's products?

Loungewear refers to stylish and comfortable clothing designed for relaxation, combining elegance and comfort for men and women.

Apparel & Accessories | Austin Eleven

Fernanda Casual Comfort Set

Fernanda Casual Comfort Set

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Fashionable Pink Helena Italian Set

Fashionable Pink Helena Italian Set

Regular price From $38.95 USD

Regular price ~~$38.95 USD~~ Sale price From $38.95 USD
Feminine Plaid Fleece Pullover

Feminine Plaid Fleece Pullover

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
3-Piece Women's Plush Loungewear Set

3-Piece Women's Plush Loungewear Set

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Casual Women's Loungewear Set

Casual Women's Loungewear Set

Regular price $52.95 USD

Regular price ~~$52.95 USD~~ Sale price $52.95 USD
Elegant Hooded Cotton Midi

Elegant Hooded Cotton Midi

Regular price $34.95 USD

Regular price ~~$34.95 USD~~ Sale price $34.95 USD
Perfect Fit Denim Skirt

Perfect Fit Denim Skirt

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Men's Silk Satin Pajama Set

Men's Silk Satin Pajama Set

Regular price $49.95 USD

Regular price ~~$49.95 USD~~ Sale price $49.95 USD
Men's Cotton Striped Pullover Sweater

Men's Cotton Striped Pullover Sweater

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Women's Long Sleeve Plush Bathrobe

Women's Long Sleeve Plush Bathrobe

Regular price $37.95 USD

Regular price ~~$37.95 USD~~ Sale price $37.95 USD
Luxurious Lady's V-neck Robe

Luxurious Lady's V-neck Robe

Regular price $29.95 USD

Regular price ~~$29.95 USD~~ Sale price $29.95 USD
Women's Silky Robe (New Autumn Style)

Women's Silky Robe (New Autumn Style)

Regular price $29.95 USD

Regular price ~~$29.95 USD~~ Sale price $29.95 USD
Cozy 3-Piece Women's Autumn Loungewear Set

Cozy 3-Piece Women's Autumn Loungewear Set

Regular price $37.95 USD

Regular price ~~$37.95 USD~~ Sale price $37.95 USD
Women's 3-Piece Cozy Lounge Set

Women's 3-Piece Cozy Lounge Set

Regular price $44.95 USD

Regular price ~~$44.95 USD~~ Sale price $44.95 USD
Women's Long Sleeve Round Neck Casual Loungewear Set

Women's Long Sleeve Round Neck Casual Loungewear Set

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
PENGEE Women's Long Satin Kimono Robe

PENGEE Women's Long Satin Kimono Robe

Regular price $44.95 USD

Regular price ~~$44.95 USD~~ Sale price $44.95 USD

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Collection: Apparel & Accessories

Fernanda Casual Comfort Set

Fernanda Casual Comfort Set

Fashionable Pink Helena Italian Set

Fashionable Pink Helena Italian Set

Feminine Plaid Fleece Pullover

Feminine Plaid Fleece Pullover

3-Piece Women's Plush Loungewear Set

3-Piece Women's Plush Loungewear Set

Casual Women's Loungewear Set

Casual Women's Loungewear Set

Elegant Hooded Cotton Midi

Elegant Hooded Cotton Midi

Perfect Fit Denim Skirt

Perfect Fit Denim Skirt

Men's Silk Satin Pajama Set

Men's Silk Satin Pajama Set

Men's Cotton Striped Pullover Sweater

Men's Cotton Striped Pullover Sweater

Women's Long Sleeve Plush Bathrobe

Women's Long Sleeve Plush Bathrobe

Luxurious Lady's V-neck Robe

Luxurious Lady's V-neck Robe

Women's Silky Robe (New Autumn Style)

Women's Silky Robe (New Autumn Style)

Cozy 3-Piece Women's Autumn Loungewear Set

Cozy 3-Piece Women's Autumn Loungewear Set

Women's 3-Piece Cozy Lounge Set

Women's 3-Piece Cozy Lounge Set

Women's Long Sleeve Round Neck Casual Loungewear Set

Women's Long Sleeve Round Neck Casual Loungewear Set

PENGEE Women's Long Satin Kimono Robe

PENGEE Women's Long Satin Kimono Robe

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