What is the typical delivery time for orders from Austin Eleven?

🚚 Shipping Timeline: F.F.I.P. + TransitF.F.I.P. = Formulate → Fulfillment → Inspection → PackingFormulate: Order is placed.Fulfillment: Product is sent to our China warehouse.Inspection: Items are quality-checked.Packing: Orders are branded, packed, and shipped.✅ F.F.I.P. takes ~3 days✈️ Transit to the U.S. takes ~5.5 days📦 Total delivery time: ~8.5 days We will contact you, if for any reason your order is delayed.

What is Austin Eleven's refund policy?

You may be wondering what exactly the process is for requesting a refund or returning/exchanging a product. This information is useful for both you and your customers. Our goal is to make your order fulfillment process as smooth as possible, so below you’ll find everything you need to know about refunds, returns, and exchanges. Order Refund PolicyRefunds or replacements for physical product orders are available only when Zendrop is at fault (e.g., delivery failure, damage, missing or incorrect items) and must follow the conditions below: a. Order DelaysIf an order shows no tracking information, remains pending or in transit, or expires beyond:60 days from the shipping date (global)45 days (U.S. orders)110 days (Brazil orders)Zendrop will, at its discretion, resend the product or issue a refund.b. Delivered OrdersRefunds/replacements will not be processed if tracking indicates the order was delivered.If the package was not received, a non-delivery certification from the carrier/postal authority is required.c. Damaged ProductsA full refund or replacement will be issued if items arrive damaged.Must be reported within 30 days of delivery with valid photo or video evidence submitted to Zendrop.d. Incorrect or Missing ProductsA full refund or replacement will be issued for incorrect or missing items.Requires photo or video evidence within the applicable timeframe.e. Order CancellationA full refund is available if the order is canceled before processing or shipping.Certain products (e.g., Print-on-Demand or preorder inventory) cannot be canceled once payment is made.f. Refund Eligibility WindowRefunds/replacements are only possible if payment was made within 90 days prior to the refund request.Any order older than 90 days is automatically ineligible, regardless of the reason.Important NotesRefunds or replacements will only be issued if Zendrop is responsible for the issue.All required evidence (photos, videos, certifications) must be provided to validate claims.All exceptions, timeframes, and eligibility requirements above must be met for a refund or replacement to apply.

What does 'loungewear' mean in the context of Austin Eleven's products?

Loungewear refers to stylish and comfortable clothing designed for relaxation, combining elegance and comfort for men and women.

Products

Inner Velvet Thick Soft Fluffy Slippers

Inner Velvet Thick Soft Fluffy Slippers

Regular price $34.95 USD

Regular price ~~$34.95 USD~~ Sale price $34.95 USD
LazyDay Loungewear

LazyDay Loungewear

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Luxurious Cold-Weather Slippers

Luxurious Cold-Weather Slippers

Regular price $37.95 USD

Regular price ~~$37.95 USD~~ Sale price $37.95 USD
Luxurious Lady's V-neck Robe

Luxurious Lady's V-neck Robe

Regular price $29.95 USD

Regular price ~~$29.95 USD~~ Sale price $29.95 USD
Men's Casual Sports Set - Stylish Jacket and Pants

Men's Casual Sports Set - Stylish Jacket and Pants

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Men's Comfort Plus Fleece Hooded Cardigan

Men's Comfort Plus Fleece Hooded Cardigan

Regular price From $39.95 USD

Regular price ~~$39.95 USD~~ Sale price From $39.95 USD
Men's Comfort Velvet Detachable Hood Vest

Men's Comfort Velvet Detachable Hood Vest

Regular price $49.95 USD

Regular price ~~$49.95 USD~~ Sale price $49.95 USD
Men's Coral Fleece Bathrobe and Pajama Set (2 Pieces)

Men's Coral Fleece Bathrobe and Pajama Set (2 Pieces)

Regular price $59.95 USD

Regular price ~~$59.95 USD~~ Sale price $59.95 USD
Men's Cotton Striped Pullover Sweater

Men's Cotton Striped Pullover Sweater

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD
Men's Cozy Fleece-Lined Cardigan

Men's Cozy Fleece-Lined Cardigan

Regular price $47.95 USD

Regular price ~~$47.95 USD~~ Sale price $47.95 USD
Men's Essential Hoodie, Vest & Jacket Set

Men's Essential Hoodie, Vest & Jacket Set

Regular price From $44.95 USD

Regular price ~~$44.95 USD~~ Sale price From $44.95 USD
Men's Fitness & Chill Performance Set

Men's Fitness & Chill Performance Set

Regular price $57.95 USD

Regular price ~~$57.95 USD~~ Sale price $57.95 USD
Men's Hooded Long Sleeve Zip Cardigan

Men's Hooded Long Sleeve Zip Cardigan

Regular price $32.95 USD

Regular price ~~$32.95 USD~~ Sale price $32.95 USD
Men's Oversized Casual Sweater Pullover in Plus Size

Men's Oversized Casual Sweater Pullover in Plus Size

Regular price $34.95 USD

Regular price ~~$34.95 USD~~ Sale price $34.95 USD
Men's Plus Size Fleece Hooded Pullover Sweatshirt

Men's Plus Size Fleece Hooded Pullover Sweatshirt

Regular price From $42.95 USD

Regular price ~~$42.95 USD~~ Sale price From $42.95 USD
Men's Pullover Sweatshirt, Premium Plus Size Casual Wear

Men's Pullover Sweatshirt, Premium Plus Size Casual Wear

Regular price $39.95 USD

Regular price ~~$39.95 USD~~ Sale price $39.95 USD

Item added to your cart

Collection: Products

Inner Velvet Thick Soft Fluffy Slippers

Inner Velvet Thick Soft Fluffy Slippers

LazyDay Loungewear

LazyDay Loungewear

Luxurious Cold-Weather Slippers

Luxurious Cold-Weather Slippers

Luxurious Lady's V-neck Robe

Luxurious Lady's V-neck Robe

Men's Casual Sports Set - Stylish Jacket and Pants

Men's Casual Sports Set - Stylish Jacket and Pants

Men's Comfort Plus Fleece Hooded Cardigan

Men's Comfort Plus Fleece Hooded Cardigan

Men's Comfort Velvet Detachable Hood Vest

Men's Comfort Velvet Detachable Hood Vest

Men's Coral Fleece Bathrobe and Pajama Set (2 Pieces)

Men's Coral Fleece Bathrobe and Pajama Set (2 Pieces)

Men's Cotton Striped Pullover Sweater

Men's Cotton Striped Pullover Sweater

Men's Cozy Fleece-Lined Cardigan

Men's Cozy Fleece-Lined Cardigan

Men's Essential Hoodie, Vest & Jacket Set

Men's Essential Hoodie, Vest & Jacket Set

Men's Fitness & Chill Performance Set

Men's Fitness & Chill Performance Set

Men's Hooded Long Sleeve Zip Cardigan

Men's Hooded Long Sleeve Zip Cardigan

Men's Oversized Casual Sweater Pullover in Plus Size

Men's Oversized Casual Sweater Pullover in Plus Size

Men's Plus Size Fleece Hooded Pullover Sweatshirt

Men's Plus Size Fleece Hooded Pullover Sweatshirt

Men's Pullover Sweatshirt, Premium Plus Size Casual Wear

Men's Pullover Sweatshirt, Premium Plus Size Casual Wear

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